Meet our experts
Meet our experts
To each his own solution

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    Our self-service platform Allegro v7

    Allegro v7 cloud is a powerful and flexible, omni-channel platform enabling self-service for hotels.


    Our check-in kiosks

    Discover our range of indoor and outdoor kiosks for hotels. All made to work seamlessly with Allegro v7 and fit into any hotel environment.


    For your hotel staff

    Learn how Allegro v7 can help your hotel staff become more efficient, increase revenue and improve guest satisfaction.


    World-leading self check-in solutions for Hospitality

    From small to large hotels, 1 to 5 stars, business and leasure, boutique and hostels - Ariane's solutions can help make check-in Safe, Simple, and Efficient for every type of hotel. All of our solutions can easily be adapted to fit the specific needs and reflect your hotel's design. 


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      Search & find what you need

      Ariane Systems is the world leader in providing self-check-in and out solutions for the hotel industry with more than 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that integrate to the hotels PMS, keycard system and secure card payment.


      support-team

       

        Mobile Check-In & Out for Hotels

        Completing your pre-check-in online is a fast and convenient way to prepare for a genuinely frictionless arrival.

        Online Check-In

         

        Mobile pre-check-in

         
        Guests can complete their check-in ahead of their expected time of arrival.
         

        1- They will receive an email or text message invitation to complete their check-in online a few days before arrival.

        2- Once the pre-check-in is completed, your guests only need to wait for the notification informing them that their room is ready.

        3- All that is left to do for the guests is to pick up their key at the reception or a self-service kiosk in a matter of seconds!

        hubspot-computer

          Email and SMS notifications

        Registration card

         

        Digital signature

        Estimated arrival time

         

        Product upsell

        Pay now or later

         

        Combine your online check-in with a self-service kiosk for max efficiency

         
        Our online check-in is compatible with all of our kiosk; indoor or outdoor.
         

        1- As a key dispenser for the guests who completed their pre-check-in.

        2- Reception open 24/7 for arrivals at any time.

        3- Avoid long waiting times by providing a self-service solution in the event of a large numbers of visitors.

        hubspot-computer
        Try our demo

        Advantages of mobile check-in

        Hourglass

        Queue-free Lobby

         

        Pre-check-in & mobile check-out minimize the time spent "in the lobby" for arriving and departing guests.

        keycard

        Fluid Guest Experience

         

        After completing the pre-check-in, guests only need to pick up their keys from the reception or a self-service kiosk.

        percentage

        Meeting Guest Expectation

         

        With 92% of guests embracing contactless tech, it’s not just an option anymore, but an expectation

        Notification bell

        Personalized Notifications

         

        Text messages and email notifications can be customized to fit your brand's feel and visual identity.

        Internet

        Digital Guest Journey

         

        Offer your guests the choice to complete a 100% contactless and digital check-in & out experience.

        Reception bell

        Hybrid Reception

         

        Free your staff from repetitve tasks and unlock time for more personalized interactions with guests.

        Book a demo

        Online Check-Out

         

        Check-out from anywhere

         
        Guests can complete their check-out from a self-service kiosk or using their own device
         

        1- Fill in the registration form before arrival at the hotel

        2- Remind guest about check-in advance (with Straiv's Journey Messaging).

        3- Store all booking information in Wallett Pass.

        hubspot-computer

          Email and SMS notifications

        Review room charges

         

         

        Update business address and contact information

         

        Pay outstanding charges

        Receive invoice by emails

        BYOD: Bring Your Own Device

         

        The convenience of using your own device

         
        Guests can complete the check-in from their mobile devices thanks to a QR Code displayed in the lobby.
         

        1- Guests have the choice to complete the check-in from their own device, at the front desk, or using a self-service kiosk

        2- They can scan the QR Code displayed in the lobby to access the online check-in

        3- Once the check-in has been completed, guests can easily pick up their keys at a self-service kiosk or the front desk in a few seconds

        hubspot-computer

          Check-in using your own device

        Real-time room assignment

         

        Simple key-pickup after completing BYOD check-in

        Fully contactless

         

        Learn more about our contactless solutions

        Key pickup Teasers

         

        The Duo 2100 key retriever

        Guests complete check-in & check-out via their own smartphone - no app download required.


        Fill in the registration form before arrival at the hotel.
        Remind guest about check-in advance (with Straiv's Journey Messaging). Store all booking information in Wallett Pass.

        Learn more about Duo 2100

        hubspot-computer
         

        Hybrid pickup key process! Check-in Kiosk by Straib & Kiosk Embedded Systems


        Fill in the registration form before arrival at the hotel.
        Remind guest about check-in advance (with Straiv's Journey Messaging). Store all booking information in Wallett Pass.

         

        Learn more

        hubspot-computer

        Premium Certified Partners

        Our premium certified partners have a proven track record and integration with the Allegro Suite of kiosk software. You’ll gain access to a complete integration, ready-to-use, with all of the features you need from day one!
        Assa Abloy Oracle Protel MisterBooking Infor Mews Dormakaba
        Explore all integrations

        Enhance your check-in experience...

        The Allegro V7 Back Office

        This tool offers multiple user role levels to enhance functionality. Within this comprehensive system, a dedicated module is designed to monitor hotel statistics across various dimensions of our solution, encompassing online check-in, kiosk check-in, and key pick-up
        mobile check-in byod page
        mobile check-in byod page

        The Welcomer Dashboard

        The Welcomer Dashboard introduces a new hybrid approach to guest arrivals. Accessible directly through our web-based back office, this feature's primary function lies in overseeing the day's reservations as a complementary tool for the self-service kiosk, facilitating its use for the guest, and empowering the staff to manage the arrivals with better efficiency.

        FAQ

        Hotel guests arriving and departing can use the mobile service to check in to their room before arrival. They will get a notification once the room is ready. The notification includes a QR code used to pick up a room key from one of our kiosks in as little as 20 seconds. 

        Our mobile check-in technology includes completion of registration card, capture of guest signature and approval of terms & conditions, estimated arrival time, secure online payment, and many other exciting features. 

        Our solutions also allow guests to check out from the hotel using their own device or a kiosk. They can review their expenses, update their billing address, and make secure online payments.

        check-in-QR-code-1

         

        Hotel mobile check-in services helps improve the guest experience and empower the staff to give the same level of service with 5 big advantages.

        1. Reduced staff costs,
        2. High availability,
        3. A consistent arrival and departure experience,
        4. Improved upselling results,
        5. And improved guest satisfaction.

        You can find a list of all the Integrations we support here.

        If your PMS is not found in this list, contact us to inquire if support for your specific system is scheduled in our roadmap.

        Not at all! Our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

        Self-service helps reduce costs, provides additional revenue from upselling, and increases guest satisfaction.

        Contact us for a detailed analysis of your hotel's projected cost savings and revenue!

        Read more FAQ

        Lobby check-in on mobile demo

        Try our online check-in demo to discover a typical guest user journey yourself. Your guests will be able to experience an intuitive and seamless process while avoiding queuing at the front desk.
        Enter any reservation number and name to use the demo.
        Get started
        find-reservation-mobileCI

        Online check-in

        We provide advanced, fully integrated, and easy-to-use check-in & out solutions for hotels.

        Hotel guests can use their smartphone, tablet, or PC to check in at their convenience — no need to install an app or create an account to use the service.

        Safe, Simple, and Efficient!

        The hotel staff maintains total control, and all updates will be immediately saved in the hotel PMS. The check-in process is fully automated — no need for manual intervention!

         

        A fast and convenient way to check in & check out

        We offer several mobile check-in options for your hotel:

        • Pre-check-in allows guests to check in before they arrive at the hotel;
        • Bring Your Own Device is a unique way for your guests to check in using their own devices once they are at the hotel.

        After checking in, guests can pick up their key at a kiosk or the front desk in a few seconds before heading to their room.

        Moerover, guests can check-out either by using one of our indoor kiosk, or online in a few simple steps. Your guests can review their invoice, update contact details, and pay on the go.

         

        Contactless advantages

        16-software-img

        Solutions for a fast and frictionless check-in

        Digital check-in for your guests is about more than guest convenience. It also enables a fluid and hassle-free guest journey.

        Guests can now check-in and out using their own devices, allowing you to transform front desk staff into hosts and Welcomers. We call this a hybrid solution.


        Queue Free Lobby

        hourglass-clock-light2

         

        Pre-check-in and mobile check-out minimize the time spent "in the lobby" for arriving and departing guests. It allows you to make full use of the saved space.


        Fluid Guest Experience

         

        mobile-signal-solid2

         

        Our mobile solutions offer multiple options for digital guest journeys, even when combined with a kiosk. Freedom of choice, for your guests to use as they prefer!

        Meeting Guest Expectation

        people-group-sharp-light2

         

        Nowadays, having self-check-in available is often apprecieted, and clearly a guest expectation; it is rarely considered a hassle.

        Providing guests with something they expect is a safe way to secure your guests' satisfaction at the end of their stay.

        Get started

        A true frictionless check-in & out

        Own device check-in - give guests a choice in how they interact and engage with your hotel.
        Contactless advantages
        Check-in on your phone with a QR code and your mobile phone

        Advanced and fully integrated self-service solutions

        • No app required
        • Fully integrated with the hotel PMS
        • Invite hotel guests to mobile check-in using text messages and/or e-mail
        • A flexible and customizable guest journey
        • Support for registration card, signature capture, ETA, product upsell, and more
        • Automatic room assignment
        • Simple key pickup at a kiosk, front desk, or as a mobile key*
        • A fully cloud-based platform

        *mobile key requires a compatible app

        Integrated with Allegro Kiosk Solutions

         

        Complete your mobile check in solution with one of our kiosks.

        Let your guests check-in online and pick up their key in a few seconds on arrival before heading straight to their room.

         

        Built for the Outdoors

         

        Trsprt-Duo1810

         

        Our Duo 1800 series kiosks are built for the outdoors. Provide an easy kiosk check-in as a simple, low-cost, and effective way of managing late arrivals to your hotel.

         

        Compact Indoor Kiosks

        Trsprt-no-podium-Duo2100-full

         

        The Duo 2100 series indoor kiosks are compact, easy-to-place kiosks that can be up and running in a few hours.
         

        Modular Indoor Kiosks

        Trsprt-Duo6020-small

         

        The Duo 6000 series indoor kiosks are modular and designed to be an integrated part of your hotel lobby.
        Learn more about the Duo 1800
        Learn more about Duo 2100
        Learn more about Duo 6020

        FAQ

        Hotel guests arriving and departing can use the mobile service to check in to their room before arrival. They will get a notification once the room is ready. The notification includes a QR code used to pick up a room key from one of our kiosks in as little as 20 seconds. 

        Our mobile check-in technology includes completion of registration card, capture of guest signature and approval of terms & conditions, estimated arrival time, secure online payment, and many other exciting features. 

        Our solutions also allow guests to check out from the hotel using their own device or a kiosk. They can review their expenses, update their billing address, and make secure online payments.

        check-in-QR-code-1

         

        Hotel mobile check-in services helps improve the guest experience and empower the staff to give the same level of service with 5 big advantages.

        1. Reduced staff costs,
        2. High availability,
        3. A consistent arrival and departure experience,
        4. Improved upselling results,
        5. And improved guest satisfaction.

        You can find a list of all the Integrations we support here.

        If your PMS is not found in this list, contact us to inquire if support for your specific system is scheduled in our roadmap.

        Not at all! Our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

        Self-service helps reduce costs, provides additional revenue from upselling, and increases guest satisfaction.

        Contact us for a detailed analysis of your hotel's projected cost savings and revenue!

        Read more FAQ

        Premium Certified Partners

        Our premium certified partners have a proven track record and integration with the Allegro Suite of kiosk software. You’ll gain access to a complete integration, ready-to-use, with all of the features you need from day one!
        Assa Abloy Oracle Protel MisterBooking Infor Mews Dormakaba
        Explore all integrations

        Lobby check-in on mobile demo

        Try our online check-in demo to discover a typical guest user journey yourself. Your guests will be able to experience an intuitive and seamless process while avoiding queuing at the front desk.
        Enter any reservation number and name to use the demo.
        Get started
        find-reservation-mobileCI