Queue-free Lobby
Pre-check-in & mobile check-out minimize the time spent "in the lobby" for arriving and departing guests.
Online Check-In
Guests will get a heads-up via text or email a few days prior to arrival, allowing them to complete a pre-check-in. Once their room is ready on the arrival date, they'll receive a notification to pick up keys at a kiosk or reception.
Online Check-Out
Guests can check-out online, from their own device. They can review room charges, receive invoice by email, pay outstanding charges, update information...
Bring Your Own Device
BYOD (Bring Your Own Device) allows your guests to complete their check-in from a device of their own thanks to a QR Code displayed in your lobby.
Mobile pre-check-in
Guests can complete their check-in ahead of their expected time of arrival.
1- They will receive an email or text message invitation to complete their check-in online a few days before arrival.
2- Once the pre-check-in is completed, your guests only need to wait for the notification informing them that their room is ready.
3- All that is left to do for the guests is to pick up their key at the reception or a self-service kiosk in a matter of seconds!
Combine your online check-in with a self-service kiosk for max efficiency
Our online check-in is compatible with all of our kiosk; indoor or outdoor.
1- As a key dispenser for the guests who completed their pre-check-in.
2- Reception open 24/7 for arrivals at any time.
3- Avoid long waiting times by providing a self-service solution in the event of a large numbers of visitors.
Fluid Guest Experience
After completing the pre-check-in, guests only need to pick up their keys from the reception or a self-service kiosk.
Meeting Guest Expectation
With 92% of guests embracing contactless tech, it’s not just an option anymore, but an expectation
Personalized Notifications
Text messages and email notifications can be customized to fit your brand's feel and visual identity.
Digital Guest Journey
Offer your guests the choice to complete a 100% contactless and digital check-in & out experience.
Hybrid Reception
Free your staff from repetitve tasks and unlock time for more personalized interactions with guests.
Check-out from anywhere
Guests can complete their check-out from a self-service kiosk or using their own device
1- Fill in the registration form before arrival at the hotel
2- Remind guest about check-in advance (with Straiv's Journey Messaging).
3- Store all booking information in Wallett Pass.
The convenience of using your own device
Guests can complete the check-in from their mobile devices thanks to a QR Code displayed in the lobby.
1- Guests have the choice to complete the check-in from their own device, at the front desk, or using a self-service kiosk
2- They can scan the QR Code displayed in the lobby to access the online check-in
3- Once the check-in has been completed, guests can easily pick up their keys at a self-service kiosk or the front desk in a few seconds
The Duo 2100 key retriever
Guests complete check-in & check-out via their own smartphone - no app download required.
Fill in the registration form before arrival at the hotel. Remind guest about check-in advance (with Straiv's Journey Messaging). Store all booking information in Wallett Pass.
Hybrid pickup key process! Check-in Kiosk by Straib & Kiosk Embedded Systems
Fill in the registration form before arrival at the hotel. Remind guest about check-in advance (with Straiv's Journey Messaging). Store all booking information in Wallett Pass.
A fast and convenient way to check in & check out
We offer several mobile check-in options for your hotel:
- Pre-check-in allows guests to check in before they arrive at the hotel;
- Bring Your Own Device is a unique way for your guests to check in using their own devices once they are at the hotel.
After checking in, guests can pick up their key at a kiosk or the front desk in a few seconds before heading to their room.
Moerover, guests can check-out either by using one of our indoor kiosk, or online in a few simple steps. Your guests can review their invoice, update contact details, and pay on the go.
Queue Free Lobby
Pre-check-in and mobile check-out minimize the time spent "in the lobby" for arriving and departing guests. It allows you to make full use of the saved space.
Fluid Guest Experience
Our mobile solutions offer multiple options for digital guest journeys, even when combined with a kiosk. Freedom of choice, for your guests to use as they prefer!
Meeting Guest Expectation
Nowadays, having self-check-in available is often apprecieted, and clearly a guest expectation; it is rarely considered a hassle.
Providing guests with something they expect is a safe way to secure your guests' satisfaction at the end of their stay.
Built for the Outdoors
Our Duo 1800 series kiosks are built for the outdoors. Provide an easy kiosk check-in as a simple, low-cost, and effective way of managing late arrivals to your hotel.
Compact Indoor Kiosks
The Duo 2100 series indoor kiosks are compact, easy-to-place kiosks that can be up and running in a few hours.
Modular Indoor Kiosks
The Duo 6000 series indoor kiosks are modular and designed to be an integrated part of your hotel lobby.
