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Our self-service platform Allegro v7

Allegro v7 cloud is a powerful and flexible, omni-channel platform enabling self-service for hotels.


Our check-in kiosks

Discover our range of indoor and outdoor kiosks for hotels. All made to work seamlessly with Allegro v7 and fit into any hotel environment.


For your hotel staff

Learn how Allegro v7 can help your hotel staff become more efficient, increase revenue and improve guest satisfaction.


World-leading self check-in solutions for Hospitality

From small to large hotels, 1 to 5 stars, business and leasure, boutique and hostels - Ariane's solutions can help make check-in Safe, Simple, and Efficient for every type of hotel. All of our solutions can easily be adapted to fit the specific needs and reflect your hotel's design. 


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    Search & find what you need

    Ariane Systems is the world leader in providing self-check-in and out solutions for the hotel industry with more than 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that integrate to the hotels PMS, keycard system and secure card payment.


    support-team

     

      Simple, Flexible Pricing

      Easily Create A Comparison Table To Highlight The Features Included In Your Different Packages.

      Title

      Paragraph
      Starter Edition Premium Edition Enterprise Edition Entry Edition
      Price indication From
      €$ 200
      per/mo
      From
      €$ 250
      per/mo
      Price
      €$
      on request
      New
      €$ 129
      per/mo
      General Features
      Check-in flow
      Guests with an existing reservation can complete their check-in unassisted
      Walk-in flow
      Guests without a reservation can browse available rooms and make a reservation using a kiosk. Not available for online check-in.
      Key-pickup flow
      Complete the check-in process at a kiosk or keycard dispenser using a QR code.
      Check-out flow
      View charges, update billing address, pay with card on file - or alternative card, and complete check-out
      Inhouse flow
      Add credits for cashless cards, create replacement or additional keycards.
      GDPR compliant
      The solution follows all applicable GDPR guidelines
      Languages
      Total number of languages activated. Currently supported languages include: English, French, German, Italian, Spanish, Portuguese, Chinese, Dutch, Danish, Korean
      4
      6
      8
      New languages
      Ability to order additional translations for languages not yet available in standard product
      Available at extra cost
      Available at extra cost
      Customizable registration card form
      Registration card PDF
      Store or print PDF file with information from guest registration card, ID/passport scan and signature
      Registration card for additional guests
      Individual registration card for all guests on a reservation
      Store registration card on Dropbox
      Store guest registration cards in your enterprise Dropbox
      Store registration card on Sharepoint
      Store guest registration cards in your Sharepoint environment
      Available at extra cost
      Forced email update
      Require guest to enter personal email address if reservation contains any of the email domains specified in setup.
      Conditional room access
      Grant access to special rooms based on reservation packages or rate plans. Typically used for parking garage entrance, unattended breakfast rooms, club rooms.
      Capture marketing consent
      Get guest approval to send marketing information. Consent is captured online or at a kiosk and updates the PMS guest profile
      Customized GUI
      For more details take a look at the customization GUI tables below this table
      Basic
      Advanced
      Custom - available at extra cost
      FAQ
      Full access to our online FAQ database with instructions and videos on how to use our products.
      Kiosk
      BYOD check-in/out and key pickup
      Ability to complete kiosk flow on personal device
      ID/Passport scan
      Ability to scan guest id/passport, store image of the document and pre-populate registration card with information using OCR
      ID/Passport name matching
      Match the guest name on a scanned document with the name on the reservation to proceed with check-in
      ID/Passport verification using 3rd party
      Integration of external service for verification of authenticity++
      Available at extra cost
      Find reservation using QR code
      The hotel can send a QR code to arriving guests even if they haven't completed an online pre-check-in. The QR code is scanned on the kiosk to quickly (and accurately) find the reservation and complete the check-in.
      Product upsell
      Show included products/packages and add new to reservation (upsell). Typically breakfast, parking, towels and similar
      Early check-in
      Purchase early check-in at kiosk
      Late check-out
      Purchase late check-out at kiosk
      Payment at kiosk
      Pay using a credit/debit card at the kiosk during check-in, key-pickup, walk-in, and check-out
      Pre-authorization at kiosk
      Pre-authorize using a credit card at the kiosk during check-in, key-pickup, and walk-in. Capture using the same pre-auth during check-out
      Combine payment and pre-auth at the kiosk
      This unique feature allows you to pay the balance during check-in, and do a pre-authorization in addition to the payment for incidentals.
      Keycard encoding and dispensing
      Fully automatic encoding and dispensing of magnetic or RFID keycards. Internal keycard stacker and encoder.
      Manual keycard encoding
      Let guests manually encode their own RFID keycards. Not available for all integrated keycard systems.
      Queue reservation if no room is available
      Guests checking in at the kiosk before a room is ready will be asked to leave contact details. Guest will be notified by SMS/email once the room is ready - and can pickup their key using a QR code / pin-code
      View invoice details
      View invoice details on specified folios
      Print receipt and arrival info
      Print (or email) essential arrival information and payment receipts
      Additional printout
      Print a second document at the kiosk. Typically used as parking tickets or vouchers
      Dynamic messaging
      Send/display personalized messages to arriving guests based on the specific room (or room type) allocated.
      Screensaver
      Screensavers are a very efficient method to bring attention to your kiosks. Support for screensavers with static images, image carousel, and video.
      Ariane default screensavers
      Online / mobile
      E-mail invite (Sendgrid)
      Send e-mail invites to mobile check-in / out using Sendgrid
      SMS invites (Clickatell)
      Send SMS invites to mobile check-in / out using Clickatell
      View invoice details
      View invoice details on specified folios
      Product upsell
      Show included packages and add new ones (upsell) during online check-in
      Early check-in
      Purchase early check-in during online/mobile check-in.
      Late check-out
      Purchase late check-out during online/mobile check-in.
      E-mail custom domain
      Add vanity/customer domain name as the sender
      Estimated Time of Arrival
      Let the guest indicate the ETA. Will update the ETA field (in supported PMS systems), and hold back allocating rooms until near the arrival time to optimize room inventory management.
      Pay now or later
      Increase usage and convenience by letting guests choose to pay now or later during check-in
      Apple Wallet
      Add check-in details and QR code to Apple Wallet for maximum guest convenience
      Backoffice
      Welcomer Dashboard
      ID Verify
      Use the Welcomer Dashboard to verify guest identity before kiosk check-in is permitted
      Statistics module
      Dashboard module
      Alerts
      Reports
      Queue management
      Kiosk fleet manager
      Eligibility management
      SSO (Single Sign On)
      Simplify user management by adding support for SSO
      Available at extra cost
      Integrations
      Allegro 7 Arrival Module
      PMS integrated with IPKv3
      IPKv3 is the advanced Ariane self-service integration protocol. Supported by more than 30 PMS systems.
      Opera PMS w. OWS
      Certified integration w. Oracle Opera on-premise, hosted, and cloud editions
      Opera PMS w. OHIP
      Integrate with Opera Cloud using OHIP. Available on request
      On request
      On request
      Mews PMS
      MEWS PMS using the Mews API
      Infor HMS PMS
      Infor PMS integration using the Infor API
      Springer-Miller PMS
      Springer-Miller PMS using the Springer-Miller API
      Protel PMS
      Protel PMS integration using the Protel.IO integration
      Guestline PMS
      Guestline PMS using the RezLynx and RoomLynx integration
      RMS cloud PMS
      RMS cloud integration using the RMS REST API integration
      Keycard system
      Integrate directly with your Magnetic or RFID keycard system. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
      Pin-code access
      Add support for pin-code access using a direct integration, or via your PMS.
      Compartments
      Dispense "mechanical" keys with our Duo 1800-series of kiosks
      On request
      On request
      Payment system - card present
      Integrate directly card-present payment systems. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
      Payment system - eCommerce
      Integrate directly with online (eCommerece) payment systems. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
      Trivec
      Integrate with Trivec and use the kiosk to manage virtual credits on RFID cards.
       
      Allegro Entry Starter Edition Premium Edition Enterprise Edition
      Price indication From
      €$ 129
      per/mo
      From
      €$ 200
      per/mo
      Price
      €$ 250
      on request
      New
      €$
      per/mo
      General Features
      Check-in flow
      Guests with an existing reservation can complete their check-in unassisted
      Walk-in flow
      Guests without a reservation can browse available rooms and make a reservation using a kiosk. Not available for online check-in.
      Key-pickup flow
      Complete the check-in process at a kiosk or keycard dispenser using a QR code.
      Check-out flow
      View charges, update billing address, pay with card on file - or alternative card, and complete check-out
      Inhouse flow
      Add credits for cashless cards, create replacement or additional keycards.
      GDPR compliant
      The solution follows all applicable GDPR guidelines
      Languages
      Total number of languages activated. Currently supported languages include: English, French, German, Italian, Spanish, Portuguese, Chinese, Dutch, Danish, Korean
      4
      4
      6
      8
      New languages
      Ability to order additional translations for languages not yet available in standard product
      Available at extra cost
      Available at extra cost
      Customizable registration card form
      Registration card PDF
      Store or print PDF file with information from guest registration card, ID/passport scan and signature
      Registration card for additional guests
      Individual registration card for all guests on a reservation
      Store registration card on Dropbox
      Store guest registration cards in your enterprise Dropbox
      Store registration card on Sharepoint
      Store guest registration cards in your Sharepoint environment
      Available at extra cost
      Forced email update
      Require guest to enter personal email address if reservation contains any of the email domains specified in setup.
      Conditional room access
      Grant access to special rooms based on reservation packages or rate plans. Typically used for parking garage entrance, unattended breakfast rooms, club rooms.
      Capture marketing consent
      Get guest approval to send marketing information. Consent is captured online or at a kiosk and updates the PMS guest profile
      Customized GUI
      For more details take a look at the customization GUI tables below this table
      Limited
      Basic
      Advanced
      Custom - available at extra cost
      FAQ
      Full access to our online FAQ database with instructions and videos on how to use our products.
      Kiosk
      BYOD check-in/out and key pickup
      Ability to complete kiosk flow on personal device
      ID/Passport scan
      Ability to scan guest id/passport, store image of the document and pre-populate registration card with information using OCR
      ID/Passport name matching
      Match the guest name on a scanned document with the name on the reservation to proceed with check-in
      ID/Passport verification using 3rd party
      Integration of external service for verification of authenticity++
      Available at extra cost
      Find reservation using QR code
      The hotel can send a QR code to arriving guests even if they haven't completed an online pre-check-in. The QR code is scanned on the kiosk to quickly (and accurately) find the reservation and complete the check-in.
      Product upsell
      Show included products/packages and add new to reservation (upsell). Typically breakfast, parking, towels and similar
      Early check-in
      Purchase early check-in at kiosk
      Late check-out
      Purchase late check-out at kiosk
      Payment at kiosk
      Pay using a credit/debit card at the kiosk during check-in, key-pickup, walk-in, and check-out
      Pre-authorization at kiosk
      Pre-authorize using a credit card at the kiosk during check-in, key-pickup, and walk-in. Capture using the same pre-auth during check-out
      Combine payment and pre-auth at the kiosk
      This unique feature allows you to pay the balance during check-in, and do a pre-authorization in addition to the payment for incidentals.
      Keycard encoding and dispensing
      Fully automatic encoding and dispensing of magnetic or RFID keycards. Internal keycard stacker and encoder.
      Manual keycard encoding
      Let guests manually encode their own RFID keycards. Not available for all integrated keycard systems.
      Queue reservation if no room is available
      Guests checking in at the kiosk before a room is ready will be asked to leave contact details. Guest will be notified by SMS/email once the room is ready - and can pickup their key using a QR code / pin-code
      View invoice details
      View invoice details on specified folios
      Print receipt and arrival info
      Print (or email) essential arrival information and payment receipts
      Additional printout
      Print a second document at the kiosk. Typically used as parking tickets or vouchers
      Dynamic messaging
      Send/display personalized messages to arriving guests based on the specific room (or room type) allocated.
      Screensaver
      Screensavers are a very efficient method to bring attention to your kiosks. Support for screensavers with static images, image carousel, and video.
      Ariane default screensavers
      Ariane default screensavers
      Online / mobile
      E-mail invite (Sendgrid)
      Send e-mail invites to mobile check-in / out using Sendgrid
      SMS invites (Clickatell)
      Send SMS invites to mobile check-in / out using Clickatell
      View invoice details
      View invoice details on specified folios
      Product upsell
      Show included packages and add new ones (upsell) during online check-in
      Early check-in
      Purchase early check-in during online/mobile check-in.
      Late check-out
      Purchase late check-out during online/mobile check-in.
      E-mail custom domain
      Add vanity/customer domain name as the sender
      Estimated Time of Arrival
      Let the guest indicate the ETA. Will update the ETA field (in supported PMS systems), and hold back allocating rooms until near the arrival time to optimize room inventory management.
      Pay now or later
      Increase usage and convenience by letting guests choose to pay now or later during check-in
      Apple Wallet
      Add check-in details and QR code to Apple Wallet for maximum guest convenience
      Backoffice
      Welcomer Dashboard
      ID Verify
      Use the Welcomer Dashboard to verify guest identity before kiosk check-in is permitted
      Statistics module
      Dashboard module
      Alerts
      Reports
      Queue management
      Kiosk fleet manager
      Eligibility management
      SSO (Single Sign On)
      Simplify user management by adding support for SSO
      Available at extra cost
      Integrations
      Allegro Cloud Arrival Module
      PMS integrated with IPKv3
      IPKv3 is the advanced Ariane self-service integration protocol. Supported by more than 30 PMS systems.
      Opera PMS w. OWS
      Certified integration w. Oracle Opera on-premise, hosted, and cloud editions
      On request
      On request
      Opera PMS w. OHIP
      Integrate with Opera Cloud using OHIP. Available on request
      Mews PMS
      MEWS PMS using the Mews API
      Infor HMS PMS
      Infor PMS integration using the Infor API
      Springer-Miller PMS
      Springer-Miller PMS using the Springer-Miller API
      Protel PMS
      Protel PMS integration using the Protel.IO integration
      Guestline PMS
      Guestline PMS using the RezLynx and RoomLynx integration
      RMS cloud PMS
      RMS cloud integration using the RMS REST API integration
      Keycard system
      Integrate directly with your Magnetic or RFID keycard system. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
      Pin-code access
      Add support for pin-code access using a direct integration, or via your PMS.
      On request
      On request
      Compartments
      Dispense "mechanical" keys with our Duo 1800-series of kiosks
      Payment system - card present
      Integrate directly card-present payment systems. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
      Payment system - eCommerce
      Integrate directly with online (eCommerece) payment systems. Visit our Integrations page (www.ariane.com/pms-integrations) to see the complete list of supported systems
      Trivec
      Integrate with Trivec and use the kiosk to manage virtual credits on RFID cards.
      N/A N/A N/A
       

      Customized GUI for Allegro Kiosk

       
      Hotel logo

      On-screen - Allowed file types: jpg, jpeg, gif, png
      Weight max: 3mo.
      Min width: 50px

      On print - Allowed file types: jpg, jpeg, gif, png
      Original color - Black & white - Grayscale
      Weight max: 3mo.
      Min width: 50px

       
      Interface colors

      Header background color - Applied to the header scenario
      Background color - Applied to all scenario
      Primary color - Applied to all the interactive elements
      Emphasis color - Applied to all the emphasis buttons and texts
      Body text color - Applied to all texts of the scenario
      Input label color - Applied to all the input label. Do not use white color
      Emphasis keyboard color - Applied to the keyboard close button color
      Standby text ad icon color - Applied to the text and the icon on standby screen

       
      Background images

      Home screen - Scenario screens - Standby screen - Screensaver
      Weight max: 5mo.
      Min width: 1080px
      Min height: 1920px
      Allowed file types: jpg, jpeg, png

       
      Keyboard style

      Large or Small
      Azerty or Kwerty

       
      Homepage CTAs scenario layout

      Standard - Display simple buttons with names of the flows, editable in the translations section
      Enhanced - Display buttons with names of the flows, customizable icons and descriptions

       
      Homepage language selector layout

      Language Selector On Screen - Display the language selector as several buttons centered on the home screen
      Language Selector On Button - Display the language selector as a button on the right corner of the screen

       

       

      gui1

      gui2

       

       
      Same features as Starter Edition, plus:
       
      Custom Web font

      Titles - Body - CTA text

       
      Border radius

      CTAs - Boxes

       
      Graphical assets

      Static assets - icons & illustrations

       
      Override CSS

      Scenario Flows Setup/Skin Designer
      Kiosk/Override Css (Scss)

       

       

       

      gui3

       

       
      Same features as Premium Edition, plus:
       
      Custom GUI

      At extra cost

       

       

      gui4

       

      Customized GUI for Allegro Online & mobile

       
      Hotel logo

      Hotel logo image - Allowed file types: jpg, jpeg, gif, png
      Weight max: 3mo.
      Min width: 50px
      Use png format to preserve background transparency

      Hotel Favico - Allowed file types: jpg, jpeg, gif, png
      Weight max: 3mo.
      Min width: 50px
      Use png format to preserve background transparency

       
      Interface colors

      Header background color - Applied to the header background
      Header text color - Applied to the header text
      Background color - Applied to all scenario
      Body text color - Applied to all texts of the scenario
      Emphasis color - Applied to all the emphasis button and texts
      Primary color - Applied to all the interactive elements
      Input label color - Applied to all the input label. Do not use white color
      Summary background color - Applied to the summary background
      Summary text color - Applied to the summary text
      Footer background color - Applied to the footer background

       
      Background images

      CI landing page - CI exit page - CO landing page - CO exit page hero images
      Weight max: 5mo.
      Min width: 1920px
      Allowed file types: jpg, jpeg, png

       
      Marketing section displayed

      Landing page - Search page - Flow end page

       
      Email notifications

      Interface colors & Hotel logo inherited from kiosk GUI

       
      Pass wallet interface colors

      Background color - Used for the background of the front and back of the pass
      Foreground color - Used for the values of fields shown on the front of the pass
      Label color - Used for the labels of fields shown on the front of the pass

       
      Pass wallet Hotel logo image

      Hotel logo image - The logo image (logo.png) is displayed in the top left corner of the pass
      Weight max: 3mo.
      Min width: 50px
      Use png format to preserve background transparency

       
      Pass wallet strip hero image

      The strip image (strip.png) is displayed behind the primary fields - The text on the strip image is always white, use a dark image
      Weight max: 5mo.
      Min width: 600px
      Use dark image because text on it is always White

       

       

      gui1

       

      gui2

       

      gui2

       

       
      Same features as Starter Edition, plus:
       
      Custom Web font

      Titles - Body - CTA text

       
      Border radius

      CTAs - Boxes

       
      Graphical assets

      Static assets - icons & illustrations

       
      Override CSS

      Scenario Flows Setup/Skin Designer
      Online/Override Css (Scss)

       
      Notifications - Emails Icons

      Displayed in CI reminder email

       

       

       

      mcdreams-online

       

      mcdreams-online

       
      Same features as Premium Edition, plus:
       
      Custom GUI

      At extra cost

       

       

      gui4

       

      gui4