Queue-free Lobby
Pre-check-in & mobile check-out minimize the time spent "in the lobby" for arriving and departing guests.
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Allegro v7 cloud is a powerful and flexible, omni-channel platform enabling self-service for hotels.
Discover our range of indoor and outdoor kiosks for hotels. All made to work seamlessly with Allegro v7 and fit into any hotel environment.
Learn how Allegro v7 can help your hotel staff become more efficient, increase revenue and improve guest satisfaction.
From small to large hotels, 1 to 5 stars, business and leasure, boutique and hostels - Ariane's solutions can help make check-in Safe, Simple, and Efficient for every type of hotel. All of our solutions can easily be adapted to fit the specific needs and reflect your hotel's design.
Ariane Systems is the world leader in providing self-check-in and out solutions for the hotel industry with more than 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that integrate to the hotels PMS, keycard system and secure card payment.
Discover the future of hotel stays with our advanced and fully integrated mobile check-in and check-out solutions. Our user-friendly platform allows guests to use their smartphones, tablets, or PCs to check in at their convenience without the hassle of installing apps or creating accounts. Experience the simplicity of streamlined hotel arrivals and departures.
Online Check-In Simplified
Guests will receive a timely notification via text or email a few days before their arrival, inviting them to complete an early check-in process. When their room is ready on arrival, they will be alerted to collect their keys from either a self-service kiosk or the reception desk.
Effortless Online Check-Out
Enjoy the convenience of checking out directly from your own device. Our online check-out process allows guests to review room charges, receive their invoices by email, and settle any outstanding balances. Additionally, you can update your personal information with ease.
Our BYOD (Bring Your Own Device) service enables guests to effortlessly complete their check-in using their personal devices. Simply scan the QR code displayed in our lobby, and begin your hassle-free check-in experience. Ideal for those who value convenience and speed in their hotel arrival process.
Begin Your Stay Before Arrival: A few days prior to your arrival, you'll receive an invitation via email or text message to complete your check-in online. This early check-in option is designed to save you time and enhance your convenience.
Relax and Wait: After you've completed the online pre-check-in, simply relax and wait. We'll send you a notification as soon as your room is ready..
Final Touch – Collect Your Key: Once notified, all you need to do is collect your room key from either the reception desk or a self-service kiosk. This final step takes just seconds, getting you to your room faster and with zero hassle.
Pre-check-in & mobile check-out minimize the time spent "in the lobby" for arriving and departing guests.
After completing the pre-check-in, guests only need to pick up their keys from the reception or a self-service kiosk.
With 92% of guests embracing contactless tech, it’s not just an option anymore, but an expectation
Text messages and email notifications can be customized to fit your brand's feel and visual identity.
Offer your guests the choice to complete a 100% contactless and digital check-in & out experience.
Free your staff from repetitve tasks and unlock time for more personalized interactions with guests.
Timely Reminders: On your day of departure, receive a prompt reminder to complete your check-out, whether at a kiosk or on your mobile device.
Invoice Review: Take a moment to review your detailed invoice to ensure all charges are accurate.
Update VAT and Address: Easily update your business address and VAT information to ensure your invoice reflects the correct details.
Confirm Contact Details: Review and confirm the contact details where we should send your final invoice.
Settle Payments: Pay any outstanding charges using the card on file, or opt to add a new payment method if necessary.
Finalize Check-Out: Once everything is settled, complete your check-out and enjoy a hassle-free departure.
Streamlined Check-In Options: Upon arrival, you have the flexibility to complete your check-in directly from your own device, at our welcoming front desk, or via a user-friendly self-service kiosk. Choose the option that best suits your needs and start your stay with ease.
Quick Access via QR Code: Easily scan the QR Code we have set up in the lobby to access our online check-in platform. This process is designed to be quick and straightforward, ensuring you can move on to enjoying your stay without delay.
Efficient Key Collection: After completing the check-in, proceed to collect your room keys. Whether from a self-service kiosk or the front desk, this final step takes just a few seconds, letting you access your room almost immediately.
Experience the perfect blend of convenience and personal touch with our hybrid key pickup process. Start your stay by completing all check-in formalities on your mobile—fill out your registration card, sign, select upsells, set your expected time of arrival, and choose your payment options before arriving.
Once your room is ready, a quick visit to the front desk lets you pick up your key and engage with our friendly staff. This approach merges the efficiency of automated self-service with the warm, personal welcome of our reception team, ensuring your arrival is both streamlined and personable.
Enjoy seamless room entry with our direct access option. Guests who complete their online check-in will receive a notification via email or SMS once their room is ready. For hotels equipped with key-code locks, this message will include a PIN code, allowing you to bypass the front desk and kiosk and head straight to your room. This truly mobile and convenient service ensures a smooth, hassle-free arrival.
Flexible and Fast: The Duo 2100 check-in kiosks cater to a wide range of guest needs within any hotel operation. These kiosks offer a quick and efficient service, whether guests are finalizing an online pre-check or starting a fresh check-in upon arrival.
Streamlined for Pre-Checked Guests: Guests who have completed their check-in online can swiftly scan their QR code at the kiosk to receive their keycard in less than 20 seconds, facilitating a nearly instantaneous transition to their accommodations.
Full Service for Walk-Ins and More: For those who haven’t pre-checked online, the Duo 2100 allows for a complete check-in experience right at the kiosk. This full-service option ensures that every guest, regardless of their pre-arrival preparation, receives prompt and personalized service.
Customizable to Your Needs: Adapt the Duo 2100 to perfectly align with your operational requirements and guest expectations. Whether implementing a fully contactless system or managing a mix of online and walk-in check-ins, this kiosk is designed to be versatile and responsive to your hotel’s specific needs.
Built to withstand the elements, the Duo 1800 outdoor kiosk is robust and weatherproof, ideal for demanding public environments. It offers 24/7 availability, ensuring easy access to the hotel even after the reception has closed.
Guests who have completed pre-check-in online can finalize their entry by scanning the QR code from their notification, immediately receiving keys or keycards for room access. This kiosk is also versatile, configured to support full check-in, walk-in guests, or check-out processes.
Enhanced with tamper-proof payment terminals and ID scanners, the Duo 1800 increases security, providing a safe and efficient guest experience.
Instant Key Dispenser: For guests who have completed their pre-check-in, our kiosks serve as quick key dispensers, allowing them to bypass the traditional check-in process and access their rooms immediately.
24/7 Availability: Our reception kiosks are operational around the clock, ensuring that guests can check in and receive assistance at any time, regardless of their arrival hour.
Efficient Crowd Management: During peak times or when hosting large groups, avoid the inconvenience of long lines. Our self-service kiosks provide a fast, efficient solution to manage check-ins smoothly and swiftly.
Hotel guests arriving and departing can use the mobile service to check in to their room before arrival. They will get a notification once the room is ready. The notification includes a QR code used to pick up a room key from one of our kiosks in as little as 20 seconds.
Our mobile check-in technology includes completion of registration card, capture of guest signature and approval of terms & conditions, estimated arrival time, secure online payment, and many other exciting features.
Our solutions also allow guests to check out from the hotel using their own device or a kiosk. They can review their expenses, update their billing address, and make secure online payments.
Hotel mobile check-in services helps improve the guest experience and empower the staff to give the same level of service with 5 big advantages.
You can find a list of all the Integrations we support here.
If your PMS is not found in this list, contact us to inquire if support for your specific system is scheduled in our roadmap.
Not at all! Our self-service kiosks and online products can become another source of revenue if properly implemented and managed.
Self-service helps reduce costs, provides additional revenue from upselling, and increases guest satisfaction.
Contact us for a detailed analysis of your hotel's projected cost savings and revenue!