Meet our experts
Meet our experts

Indoor Check-In Kiosk

Optimize your lobby for efficient hotel check-in and out with our indoor kiosk solutions

 

 

Meet our experts

Indoor hotel kiosks


We’ve created two distinct and powerful series of indoor kiosks for hotels, the Duo 6000 and 2100, to give you a wide range of options for your hotel reception. Our self-service check-in kiosk can easily be modified to fit the needs and design of your hotel and the check-in process. A well-positioned and properly integrated kiosk will help increase usage, reduce wait times, and become an appreciated "assistant" to the front desk staff.

Compact indoor kiosk  - Duo 2100 series

 

Duo 2100 series

 

The Duo 2100 check-in kiosk is an excellent complement for hotels offering our online check-in. Arriving guests scan their QR code and receive their keycard in 30 seconds or less.

You can customize the kiosk for your specific needs by adding options like printer, ID scanner, and payment device.

The powerful and compact Duo 2100 is not limited to key-pickup. Enable walk-in, on-premise check-in, inhouse services and check-out for a complete service offering.



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Advantages

 

  Multiple hardware options

 Can be delivered in any color, or with a vinyl wrapper

 Semi-hardened device for public environments

 Support for Allegro v7 and v5


 

 Compact design

 No furniture integration required

 Modular design

Gallery of our compact indoor kiosks

Learn more about Duo 2100 series

The Duo 2100 provides a keycard just 17 seconds after a guest scans the QR code received upon completing online pre-check-in.
It can be customized with optional ID or passport scanning and a printer to meet your specific needs.
 
The Duo 2100 kiosks come in a variety of colours and can be customized with your own graphics.

 

 

 

Indoor kiosk Duo 2100 colors

Modular Integrated kiosk  - Duo 6020 series

 

Duo 6020 series

 

The Duo 6000-series indoor kiosk is designed to become an integrated part of your hotel lobby. 


Easy to integrate in a tailor-made cabinet for a perfect match with your design and branding. 

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Advantages

 

  Full support for all hardware options

 Choose between multiple types and sizes
      of touchscreen

 Designed to be integrated with furniture

 Secure hardware compartment with lock


 

 Support for integrated printer

 Easy to upgrade

 Support for Allegro v7 - v5

 Modular design

Gallery of our modular Integrated kiosks

Duo 6020 series features

Our Duo 6000-series kiosk solutions are built to be integrated into custom furniture making it a perfect fit with the design of your hotel lobby.
The 6000-series of kiosks are easy to maintain and upgrade, and will help your hotel guests to check-in and out for many years to come!

The kiosk is split into three major components that can be customized to fit your specific needs.
- The touch screen is the most visible part. Choose from a variety of sizes and mounting options to create the right look. 
- External accessories like credit card payment terminals, ID and passport readers are integrated into the desktop.
- The last part is the built-in Duo 6000 keycard unit. 
This unit holds your keycard dispenser, printer and processing unit. It is easy to access and opens like a drawer.

 
Options include:

- Credit card payment device
- ID and Passport scanner
- Electronic key encoding (manual or with automatic dispenser)
- QR code reader
- 80mm thermal printer
- LED for alerts and help requests

 

North American Indoor kiosk  - Duo 4600 NA series

 

Duo 4600 NA series

 

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Duo 4600 NA


Advantages

 

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Gallery of our North American Indoor kiosks

Duo 4600 NA series features

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Options include:
- Credit card payment
- Passport scanning
- Electronic key encoding (manual or with automatic dispenser)
- QR code reader Receipt printing (90 mm or full size) LED for alerts and help requests
 

Check-in and check-out using your own device

Own device check-in – give guests a choice in how they interact and engage with your hotel

Contactless advantages
Check-in on your phone with a QR code and your mobile phone

Frequently Asked Questions

What if I have no reservation

 

No problem – our “Walk-in” feature allows guests arriving without a hotel reservation to quickly find an available room, make a reservation and complete the same steps as for regular check-in.

indoor color 250x250

 

How do I know if my PMS system s integrated with your self service kiosks ?

 

Check our integration overview to see if our kiosks are supported by your PMS.

 

 

Is the payment system secure ?

 

We handle all payments with extreme care. All payment transactions are secureand implemented following industry "best practice” and in compliance with local legislation. We never handle (or have access to) credit card numbers and related information in clear. Ariane is also certified for PCI DSS v3.2.1

 

 

What if I need the guest signature ?

 

Some hotels, regions and legislations require the guest to sign the registration card. Guest signatures can easily be captured during kiosk and online check-in. Guest signs directly on the screen and the signature is stored in the same PDF file as the registration card.

 

 

More questions? Read our FAQ