A self-service solution is often a supplement to regular assisted check-in. It brings additional value to hotel guests by providing a choice on how to best interact with the hotel.

• Available 24/7 allowing guests to check-in late at night in hotels with limited staff availability
• Simple interaction in the guests own language
• Express service - no need to wait in line for manual check-in during busy hours
• Safe and near-contactless check-in experience with zero need for direct interaction with hotel staff
• Automatically encoded electronic keycards – go straight to room after completing the check-in

Hotel self-service is meant to enhance the guest experience and augment the hotel staff to give the same level of service with:

• Reduced staff cost
• High availability
• A consistent arrival and departure experience
• Improved upselling results
• Advanced ID and Passport verification and scanning
• Improved guest satisfaction

Contact us to enquire if support for your specific system is scheduled in our roadmap

No problem – our “Walk-in” feature allows guests arriving without a hotel reservation to quickly find an available room, make a reservation and complete the same steps as for regular check-in.

We believe our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

Self-service help reduces cost, provide additional revenue from upselling and increase guest satisfaction. 

Contact us for a detailed analysis of the projected cost savings and revenue for your hotel! 

Hotel self-service is meant to enhance the guest experience and augment the hotel staff to give the same level of service with:

• Reduced staff cost
• High availability
• A consistent arrival and departure experience
• Improved upselling results
• Advanced ID and Passport verification and scanning
• Improved guest satisfaction

Our outdoor kiosks can be fully managed by our ABOL software and can operate without a PMS integration. ABOL allows you to manually add reservations, the assigned room number, and the price (to pay). Arriving guests will complete the registration card, scan ID if required, and pay using a credit card before getting access to their electronic or mechanical key. 

Not at all! We believe our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

Self-service helps reduce cost, provide additional revenue from upselling and increase guest satisfaction. 

Contact us for a detailed analysis of the projected cost savings and revenue for your hotel! 

Online support

A dedicated team of technical experts is available to help you solve any issues you may encounter with our systems. With the ability to remotely control your installations, our team will bring them back to full operation in only a few hours. Our online support center offers comprehensive opening hours to satisfy our most demanding customers.

Onsite support

Should we not be able to resolve an issue with our online support center or need to replace a faulty part, our teams will dispatch a technician to your site in a short time.

We handle all payments with extreme care. All payment transactions are secure and implemented following industry "best practice” and in compliance with local legislation. We never handle (or have access to) credit card numbers and related information in clear. Ariane is also certified for PCI DSS v3.2.1

The outside kiosk exists in three different colors: red; white and charcoal grey.

Arriving and departing hotel guests can use the mobile service to:

• Check-in to their room before arrival and get a notification once the room is ready. The notification includes a QR code used to pick up a room key from one of our kiosks in less than 20 seconds.
• Check-in includes completion of registration card, the capture of guest signature and approval of terms & conditions, estimated arrival time, and secure online payment. 
• Check-out and leave the hotel. This includes reviewing any expenses, update of billing address, and secure online payment

A self-service solution is often a supplement to regular assisted check-in. It brings additional value to hotel guests by providing a choice on how to best interact with the hotel.

• Check-in at your own convenience, using your phone or PC, at any time before arriving at the hotel
• Be reassured that a room will be assigned to your reservation and made available as early as possible, or at your estimated time of arrival
• No need to visit the hotel before your room is ready (and you get an automatic notification)
• Safe and 100% contactless check-in and check-out experience with zero need for direct interaction with hotel staff
• No need to download a mobile application – access check-in and check-out from any connected device using a web browser

Hotel self-service is meant to enhance the guest experience and augment the hotel staff to give the same level of service with:

• Reduced staff cost
• High availability
• A consistent arrival and departure experience
• Improved upselling results
• Improved guest satisfaction

Contact us to enquire if support for your specific system is scheduled in our roadmap

Not at all! We believe our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

Self-service helps reduce cost, provide additional revenue from upselling and increase guest satisfaction. 

Contact us for a detailed analysis of the projected cost savings and revenue for your hotel! 

Absolutely. You can collect any sort of information you want. Customizing the form is very easy to do.