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Ariane
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We are delighted to announce the imminent release of Allegro Cloud v7.21.0, the first of four scheduled updates for 2025. This version introduces several enhancements that simplify deployment, management, and usability. Look at some of the exciting new functionality included in the release.
This Winter update offers a comprehensive range of improvements to our application. We have introduced an automatic updater for the locally installed Webkiosk software, along with several backend enhancements to the Welcomer Dashboard and statistics portal. Additionally, this release addresses various user-reported issues, ensuring a smoother and more reliable experience.
> Automatic Webkiosk updater
Webkiosk is the local software controlling our kiosks. The new automatic update tool will enable Webkiosk to be automatically updated with new versions, keeping the software up-to-date.
Starting with version 7.21, Webkiosk will be updated in phases, targeting selected hotels for deployment. Future updates will occur automatically, but systems running older versions will require a one-time manual update to become eligible for automated updates.
> Welcomer Dashboard
Significant enhancements have been implemented in the Welcomer Dashboard, improving responsiveness and usability.
- Improved performance (page load and search)
- Support for 2-3 letter (partial) search, in addition to Soundex (phonetic) that was already implemented
- Improved responsive view. The Welcome Dashboard is now easy to use from a mobile phone, as well as a tablet or PC device.
> Scan QR code from screensaver
Guests can retrieve their reservations by scanning a QR code directly from the kiosk’s screensaver. This removes the need to touch the screen and select a flow before scanning and makes the process more intuitive and efficient.
> Security
New safeguards have been introduced to increase security when using online searches for reservations. This includes search request limitations and a reset mechanism.
To streamline the deployment of our product, continuously enhance it, and make it more user-friendly for our customers, here are some of the "behind the scenes" features we are implementing in Allegro 7.21.0.
> Refresh kiosk UI
A new option has been added to the Staff Override module on the kiosk (accessible with the staff QR code from the help menu, called “refresh app”. This button will trigger a hard refresh of the web application (user interface).
This new tool can be useful for refreshing the kiosk after modifications in the back office without having to restart it.
> Statistics
The statistics module has been upgraded with new tools for deeper insights into usage trends:
- A Percentage Usage Graph has been added to the departure statistics section, offering a clearer visual representation of usage patterns.
- A Total Usage Percentage Tile is now featured in the top KPI display, providing an at-a-glance summary of key performance metrics. It is available for both arrivals and departures.
- A missing contact details tile has been added to the Eligibility section of the BackOffice, this new tile provides details regarding the type of contact information missing when trying to reach the guests.
- A Welcomer Dashboard Section has been added at the bottom of the statistics module. On the arrival page it displays the number of reservations sent to the manual check-in-queue, how many of the manually queued reservations completed key pickup, and the number of ID verifications done via the welcomer dashboard. On the departures section it displays the number of reservations sent to manual check-out queue.
> Dashboard
Welcomer dashboard data, including how many reservations were sent to the check-in or check-out queue, as well as how many ID verifications were completed in the Welcomer Dashboard, is now integrated into the main dashboard view for improved data accessibility.
> PMS
OHIP
Full support for the native Opera Cloud / OHIP Fiscalization process has been added.
Protel
The Protel integration now supports multi-property configurations to streamline management across multiple locations
Want to know more?
Schedule a meeting with one of our self-service experts to learn more about Allegro Cloud and how our self-service kiosk and mobile solutions can help make your hotel more efficient.
Existing customers are also encouraged to contact us for a brief introduction to features of specific interest or to request activation.
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