Legoland Windsor, England

We are proud to welcome Legoland Windsor to the family of hotels assisted with self-service technology!

We would like to congratulate Legoland Windsor on the opening of a magical hotel. We also wish them a warm welcome to the Family of hotels assisted with self-service technology.

The 209-room resort hotel located in the Legoland Windsor amusement park reopened its doors on May 17th, 2021, to the delight of guests ready to enjoy their stay at the park! Opened on March 17th, 1996, the theme park celebrating its 25th anniversary this year offers more than 55 rides, attractions, and live shows for everyone. In 2012, they opened their first establishment Legoland Hotel, located at the back of the park. Six years later, the second hotel Castle Hotel opens, designed with two different themes of rooms, Wizard, and Knights.

Customers can enjoy unique rooms in the world of Lego through themes such as pirate rooms, kingdom rooms, or adventure rooms, experiencing a real treasure hunt in each room and enjoy unforgettable moments with their family!

Merlin Entertainments, operating the theme park, and the two Legoland hotels at Windsor Castle, decided to optimize the guest arrival experience by supplementing manual check-in at the reception with online check-in and self-service kiosks to facilitate arrivals and departures.

Ariane has delivered a solution that is completely customized to reflect the theme of the Legoland park and the two hotels. This includes an online check-in letting guests pick up a key in less than a minute after receiving a notification that their room is ready by simply scanning a QR code. Hotel guests can also opt to do the entire check-in using one of the kiosks in the lobby.