Self Check-in Success Story at the SwissTech Hotel
As guest expectations evolve and digital solutions become increasingly essential, Swiss Tech Hotel in Lausanne has embraced innovation. By adopting ...
1 min read
Ariane : Jun 11, 2018 3:01:00 PM
Starting 1.June all 55 German B&B Hotels offer Online Check-in by Ariane Systems.
Starting 1.June all 55 German B&B Hotels offer Online Check-in by Ariane Systems. Guests with a reservation receive an email with an invitation to check-in online 2 days before their arrival. By pressing a link they get to the online check-in application where they can pay for their stay and confirm their check-in. On the day of arrival, they receive an Email and SMS with their room number and a code to enter their room.
With this solution, guests can fully bypass the reception or kiosk and proceed their check-in on their own.
So B&B Hotels is the first hotel chain in Germany with the exciting new guest service of full self-service online check-in. The rollout to all 55 hotels has been realized by Ariane Systems in cooperation with Micros Fidelio within 14 days.
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